Privacy Policy

Your privacy is of the utmost importance to us. We understand that your trust in us is our priority and that is why the present privacy statement applies to our web site https://www.domainedeverchant.com (hereinafter the "Site") and to all relationships or otherwise existing between VERCHANT and its customers as well as its partners. We take the protection and respect of the privacy of the users of our web site seriously and take the necessary measures to guarantee it. VERCHANT takes care to protect users' personal data in accordance with the provisions of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (RGPD: no. 2016-679).What is a privacy policy? C\'is a written document that explains to you, as a user of our website, the personal information we collect about you, when you browse our Site. We are therefore committed to respecting the confidentiality of the personal information we collect in the manner described below. Our users will find in this "Privacy Policy" the personal information we collect about them, the purposes for which this information is used, the means of collecting it, the means available to users to object to the collection and the security measures taken to protect their personal information. Personal information" or "personal data" means any information that can be used to identify a user, such as surnames, first names, postal and e-mail addresses, telephone numbers, an IP address, a computer connection identifier, etc. Through the https://www.domainedeverchant.com website, VERCHANT may collect personal data from any person who sends a question to VERCHANT via the "Contact" section of the site, makes an online reservation or subscribes to the site newsletter. The collection and processing of personal data transmitted by the user to VERCHANT are subject to the provisions of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (RGPD: n° 2016-679).\nThe Site https://www.domainedeverchant.com provides a form enabling you to appeal to your rights relating to the protection of your privacy. Simply click on the following link: https://www.domainedeverchant.com/fr/formulaire-rgpd.\nPlease read carefully this "Privacy Policy" in combination with VERCHANT's "Cookies Policy".\n1 - COLLECTION OF PERSONAL DATAVERCHANT may collect and process personal data, see below, when you fill in a contact form, or others, on our website https://www.domainedeverchant.com.\nLast nameFirst nameCivilityCorporate namePostal addressElectronic addressLocate/mobile phone numberCurriculum VitaeCover letterBank detailsInformation concerning your use of the Site such as IP address, browser type, software, hardware, geographical location data and the web page you were visiting when you received access to the website.\In addition, VERCHANT automatically collects anonymous information concerning your use of our web site https://www.domainedeverchant.com and its services. For example, VERCHANT will automatically record which parts of the web site you visit, which web browser you use, which web site you were visiting when you received access to the web site, and your IP address. We cannot identify you on the basis of this data, but it does enable VERCHANT to compile statistics concerning the use of the website and its audience, and to send more targeted communications. The personal information we collect is gathered through the methods described below, in section "2 - Methods of collecting personal data".2 - METHODS OF COLLECTING PERSONAL DATAYour personal data is collected through the following methods:\nCollaboration with VERCHANTVisiting the https://www.domainedeverchant.comCreation of a customer accountContact form(s)Request for quotation formYour use of VERCHANT servicesChecking your identityRegistering for communications and newsletters (via the Site)Correspondence with and from VERCHANTExchange of business cardsReceipt and exchange of information with VERCHANT staffOpinion pollsCookies (for more information: "Personal data collected by VERCHANT is therefore expressly and voluntarily provided by you.\n3 - USE OF PERSONAL DATAhttps://www.domainedeverchant.com may process some or all of the data collected in order to:\nEnable navigation on the Site, and the management and traceability of services ordered by the user.\Optimize the user experience, the quality, management, navigation and content of the VERCHANT web site. Create a customer account and confirm this creation.\To improve customer service and your care needs. To contact you by e-mail and/or telephone. To conduct satisfaction surveys, studies and optional surveys at https://www.domainedeverchant.com.\Sending marketing campaigns and targeted advertising from VERCHANT, updates and promotional offers based on your communication preferences and consent.Providing personalized advertising content.Sending quotes, receipts and invoices.Collecting statistical information.\To prevent and combat computer fraud (spamming, hacking, etc.).4 - CONFIDENTIALITY OF PERSONAL DATA VERCHANT is the sole owner of the information collected on the https://www.domainedeverchant.com site. Your personal data will not be sold, exchanged, transferred, or given to third parties for any reason, without your consent, apart from what is necessary to respond to a request and/or transaction within the framework of customer relationship management, the provision of VERCHANT services and their optimization.\n5 - PERSON RESPONSIBLE FOR THE COLLECTION OF PERSONAL DATAFor the Personal Data collected within the framework of the creation of the User's personal account and his/her browsing on the Site, the person responsible for the processing of personal data is: Jean-Pascal PICOLLET.\nAs the person responsible for the processing of the data it collects, https://www.domainedeverchant.com undertakes to respect the framework of the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, once their consent has been collected, with full information on the processing of their personal data, and to maintain an accurate register of processing.\nWhenever https://www.domainedeverchant.com processes personal data, VERCHANT takes all reasonable steps to ensure the accuracy and relevance of personal data with regard to the purposes for which https://www.domainedeverchant.com processes it.\n6 - DISCLOSURE OF PERSONAL DATA TO THIRD PARTIEShttps://www.domainedeverchant.com will not process, host or transfer information collected about its customers to a country located outside the European Union or recognized as "non-adequate" by the European Commission without first informing the customer. For all that, https://www.domainedeverchant.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).\nhttps://www.domainedeverchant.com does not market your personal data, which is therefore only used by necessity or for statistical and analysis purposes. We undertake not to sell, trade or transfer your personally identifiable information to third parties. If it is necessary for VERCHANT to disclose your personal data to third parties, the relevant third party will be required to use your personal data in accordance with the provisions of this "Privacy Policy". We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when we are required to do so by law.\Notwithstanding the foregoing, VERCHANT may disclose your personal data:\nTo the competent authorities when VERCHANT is required to do so by law or in the context of legal proceedings or future legal proceedings and to guarantee and defend our rights.\When VERCHANT or almost all of its assets are taken over by a third party, in which case your personal data, which VERCHANT has collected, will constitute one of the transferred assets.\nhttps://www.domainedeverchant.com undertakes to take all necessary precautions to preserve the security of the information and in particular to ensure that it is not communicated to unauthorized persons. However, if https://www.domainedeverchant.com becomes aware of an incident affecting the integrity or confidentiality of the customer's information, it must inform the customer as soon as possible and inform him of the corrective measures taken. Furthermore, https://www.domainedeverchant.com does not collect any "sensitive data".\nThe User's personal data may be processed by https://www.domainedeverchant.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the aims of the present "Privacy Policy", such as:\nThe service provider in charge of the reservation and payment system(s) for the management and validation of your request.\nThe service provider for the creation and maintenance of the website, Diadao Productive, digital agency.\nWithin the limits of their respective responsibilities and for the above-mentioned purposes, the main people likely to have access to https://www.domainedeverchant.com user data are our customer service agents.\In all other cases, VERCHANT will refrain from selling, renting or passing on your personal data to third parties, except when it has obtained your authorization in this respect and has entered into a data processing contract with the third party concerned, which contains the necessary guarantees in terms of confidentiality and compliance of your personal data with the protection of your private and professional life. If you do not wish your personal data to be shared with third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in section "8 - Rights relating to the protection of your privacy".\n7 - STORAGE OF PERSONAL DATAUnless a longer retention period is required or justified by law or by compliance with another legal obligation, such as 10 years for accounting documents, VERCHANT will retain your personal data for a period of 36 months for an occasional visitor and for a period of 36 months from the date of check-out for VERCHANT customers in order to achieve and fulfill the purposes as described in the "Privacy Policy" statement, under point "3 - Use of personal data".\n8 - RIGHTS RELATING TO THE PROTECTION OF YOUR PRIVACYIn accordance with the provisions of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (RGPD: No. 2016-679), users of https://www.domainedeverchant.com may make use of their rights relating to the protection of privacy, as stipulated below:\nRight of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited.\nRight to withdraw consent at any time (Article 13-2c RGPD).\nRight to limit the processing of User data (Article 18 RGPD).\nRight to object to the processing of User data (Article 21 RGPD).\nRight to the portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD).\nRight to define the fate of Users' data after their death and to choose to whom https://www.domainedeverchant.As soon as https://www.domainedeverchant.com becomes aware of a User's death, and in the absence of any instructions from the User, VERCHANT undertakes to destroy the User's data, unless it needs to be kept for evidentiary purposes or to meet a legal obligation. If the User wishes to be able to exercise these rights on https://www.domainedeverchant.com, you can send us a notice informing us of the right(s) you wish to enforce in the use of your personal data. You can exercise these rights free of charge by contacting Gérald Van Reck, in his capacity as Managing Director, by e-mail at contact@verchant.fr, or by post at VERCHANT, 1 Chemin de Verchant 34170 CASTELNAU LE LEZ - France, specifying in the subject line of the e-mail or post "Rights relating to the protection of your privacy" or by completing the request form located at the following address: https://www.domainedeverchant.com/en/formular-rgpd\nIn this case, the User must indicate the personal data he/she would like https://www.domainedeverchant.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of personal data will be subject to the obligations imposed on VERCHANT by law, in particular with regard to the retention or archiving of documents.\nIn addition, you can always update, modify and/or verify, through your account, your personal data that you were required to provide when creating your customer account. If you no longer wish to receive newsletters, service bulletins or advertisements, you may unsubscribe at any time by clicking on the "unsubscribe" button at the bottom of any VERCHANT e-mail.\n9 - PROTECTION OF PERSONAL DATA VERCHANT undertakes to take reasonable physical, technological and organizational precautions to prevent unauthorized access to, loss, misuse or alteration of your personal data. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Data collected and stored via the https://www.domainedeverchant.com website is hosted by an external company, Sequoïasoft, which provides PMS (Product Management System) software for hosting the customer database and processing data. The software is aimed at marketing and management for professionals in the accommodation, catering, outdoor hospitality and wellness sectors.\nSequoïasoft, a PMS (Product Management System) type management software for hosting and data processing, is committed to:\n- Network security:\n- Backup of automated databases:\n- Protection against intrusions:\n- Server security:\n- Data confidentiality:\nWhile every effort has been made, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.\nNo personal information about the user of the https://www.domainedeverchant.com is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties.\n10 - UPDATING OF THE "PRIVACY POLICY" STATEMENT"\nVERCHANT is entitled to update the present "Privacy Policy" statement by installing a new version on the https://www.domainedeverchant.com website. You are advised to consult the website and the relevant page on which the "Privacy Policy" is reproduced regularly to ensure that you are aware of any new terms.\n11 - HYPERLINKS TO OTHER INTERNET SITESThe https://www.domainedeverchant.com website may contain hyperlinks to other Internet sites. In no event shall VERCHANT be responsible for the "Privacy Policy" or the privacy practices of any third party.\n12 - CONSENT By using our web site https://www.domainedeverchant.com, you are obligated to accept the present "Privacy Policy" as well as the "Terms and Conditions of Use" through the check boxes present when collecting information in order to benefit from VERCHANT's services.\n13 - COMPLAINTSIf you have any complaints about the way VERCHANT collects, uses and/or processes your personal data, you can contact us, in the first instance, so that we can resolve the complaint(s). If this is not sufficient, Users of https://www.domainedeverchant.com may lodge a complaint with the supervisory authorities and in particular with the Commission Nationale de l'Informatique et des Libertés (CNIL) by following the following link: https://www.cnil.fr/fr/plaintes - CONTACT VERCHANTIf you have any questions about the "Privacy Policy" or the way in which VERCHANT collects, uses or processes your personal data, please contact us by e-mail at contact@verchant.fr, or by post at VERCHANT, 1 Chemin de Verchant 34170 CASTELNAU LE LEZ - France.